I Have a Question About JUMPSTART Shirts

We are so glad to have you in the JUMPSTART founding class!

These limited edition shirts are only available while supplies last.
When they are gone they are gone!
Don't miss out.

I’m not in the U.S., can I get free or reduced shipping?

While we LOVE that you are a part of our JUMPSTART founding class! Due to the high and varied cost of international shipping, we cannot offer free shipping. We have sourced the most reliable and lead expensive shipping option and are passing that cost directly to you without charging any handling fees. Also, note that international orders may be subject to customs fees by your country. We have no control over these fees, but we want to alert you in advance.

What if the shirt doesn't fit?

If you would like a size exchange, please ship the item back to MerchLabs including a note on the original packing slip detailing the size for which you would like to exchange.

Address:
MerchLabs
12115 Burke St #9,
Santa Fe Springs, Ca 90670

I received the wrong shirt, what do I do?

Email MerchLabs at contact@merchlabs.com including your billing name and order id # noting that you received the incorrect size or item. Please include an image of what you received. If it was the incorrect size, please also include an image of the size label.

MerchLabs will then expedite the correct item/size to you. You may keep the incorrect item as well.

How can I return the JUMPSTART shirt?

If you would like to return the item, please ship the item back to MerchLabs including a note on the original packing slip detailing that you would like a refund.

Address:
MerchLabs
12115 Burke St #9,
Santa Fe Springs, Ca 90670

Can I order in bulk - Is there a discount for that?

We are not offering bulk pricing for these limited-edition JUMPSTART shirts.

 How do I check when my shirt will be shipped?

All orders placed through the July 6th will ship by July 17th. Orders placed after that date will generally ship in 7-10 days business days. If you do not receive shipping confirmation after 10 business days, please feel free to email Merchlabs directly at contact@merchlabs.com.  Include your billing name and order id #. MerchLabs will then investigate with production. If the order was lost in shipping, they'll ship out a new order.

How long will this be running?

These are limited-edition shirts and are only available while they last.

Do we have enough stock? What happens if we run out?

Once they are gone, they are gone!

 

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